Cancellation Policy
At Divyanshi Fashion, we value our customers and strive to provide a seamless shopping experience. Our cancellation policy is as follows:
- Cancellation requests must be made immediately after placing the order.
- Orders that have already been processed or shipped cannot be canceled.
- We do not accept cancellations for customized or made-to-order products.
- If cancellation is approved, the refund will be processed within 6-8 business days to the original payment method.
Return & Refund Policy
We ensure quality checks before shipping our products. However, if you receive a defective or incorrect item, we are happy to assist you with a return or refund.
Conditions for Return & Replacement:
- Return requests must be made within 7 days of receiving the product.
- The product must be unused, unwashed, and in its original packaging with tags intact.
- Returns are not applicable for sale or discounted items.
Damaged or Defective Products:
- If you receive a damaged or defective product, notify us within 7 days of delivery with images as proof.
- Upon verification, we will arrange a replacement or issue a refund, depending on availability.
Refund Process:
Shipping charges (if any) are non-refundable.
If a refund is approved, it will be processed within 6-8 business days after receiving the returned product.
Refunds will be credited to the original payment method.